Why Us?
Not only do we offer the most cutting-edge technology and plan designs we are rated higher in customer service than all our competitors combined. When you need us most, we’ll be there for you.
Real-Time Reviews
Ryan Anderson
23:06 07 Jan 20
A legit 5 star company. Payroll can be complex, and they are more than happy to help navigate it and make it as painless as it can be.
Coleman Meier
20:39 16 Dec 19
Magellan has been incredibly helpful and answer any questions I may have very quickly!
Sierra Mendonsa
20:37 16 Dec 19
These guys are fantastic! I cannot praise them enough for their quality customer service. They know what they're doing, and it has been such a relief letting them handle all my HR/Payroll services so I can focus on my business. I know they will take care of me and my company!
Ryan McGee
18:39 16 Dec 19
Amazing customer service. All my questions are answered quickly.
Clint Draper
17:19 10 Dec 19
They have quick responses to my questions and their software is easy to navigate.
Allan Thomas
20:54 02 Dec 19
I am so happy to outsource my payroll to Magellan because of their prompt accurate service. Any question I have large or small they are quick to respond. They are great to work with.
Obispado Slate Canyon
17:13 21 Nov 19
These guys are great! I'm very happy with their service. They always go the extra mile for me. Thanks Guys!!!
Brittni Shelton
22:09 19 Nov 19
Wendi is amazing! She is incredibly responsive and follows up on items with my account that benefit me - that I don't have time to keep on. It's been a long time since I had someone in another company do this!
Josh Webber
17:25 12 Nov 19
I've had the pleasure of meeting Chris at Magellan, and getting to know their team. This group is awesome and exemplifies what it means to work hard and never neglect customer service. I highly recommend 🙂
Joel Zieve
23:17 08 Nov 19
I have a small payroll, but get amazing customer service from Magellan. Someone is always available via phone or email if I have questions. The process is MUCH simpler compared to what I had to go through with Quickbooks Payroll (and is actually cheaper too) with much better customer service. Thanks for the great work team!
Debbie Hail
20:38 07 Nov 19
Always available when you need them! Great company!
Crystal Wallis
19:47 30 Oct 19
Magellan is great to work with. They are always very helpful whenever I have any questions. They respond quickly and efficiently. Payroll is quick and easy. I highly recommend them.
Sean Rooney
17:25 23 Oct 19
The Magellan folks have always been very responsive, helpful and attentive. In short, they get things done...and done very well! A great choice for a small company like ours!
Courtney Briggs
17:37 18 Oct 19
I am always pleased with the speed of return on questions and concerns by the whole team including Alfie, Mitch, and Chris. I appreciate your team!
Betsy Yerkes
16:15 03 Oct 19
Always prompt, friendly service!! Alfie and Mitch are so kind to help me through my lack if computer knowledge.
Margaret Renzo
16:21 02 Oct 19
I do payroll for several companies through these guys, and they are always quick to help or answer questions when needed. The platform is easy to use and integrates with QB's easy.
Angie Y
15:34 02 Oct 19
I've been working w/ Magellan HCM for just under a month and they have been GREAT! I've worked with ADP and QuickBooks for 15 years and it is so nice to have people like Mike Coates who help you through the learning process. Super service!
Lorena Lopez
19:02 30 Sep 19
We have learned so much over the past week with Chris, thank you so much for everything!
Kristie Rosser
21:28 27 Sep 19
Wendi is wonderful! She helped resolve some issues left from our previous payroll company quickly and effectively, and helped with our business set-up.
Rachel Tippets
19:52 26 Sep 19
I had to run final payroll for 2 employees but was really busy and Alfie just jumped right in and took care of it for me. It was a time saver and less stressful for me on a crazy busy day. Thanks Again.
Charles Greer
20:16 25 Sep 19
Alfie was amazing, she responded immediately and her ability to solve our problem in a timely and efficient manner was refreshing
Michael Killian
14:07 17 Sep 19
We have used Magellen for many years. They do a great job for us!
Zilin Zhou
17:52 11 Sep 19
I love to work with the Magellan team. They are very easy to work with. They are super responsive when I have any payroll issues.
loverighteous7
16:35 27 Aug 19
Very professional and helpful. Chris and Alfie are always available. I appreciate how they get all matters handled in such a timely manner.
Billy Martin
19:53 26 Aug 19
Fast, accurate service at a great price. What more could you ask for?
Rey Triboletti
21:03 22 Aug 19
Great service. Every detail meant
Loren Dalton
20:18 15 Aug 19
Mitch Workman did a super job in helping us. Very fast response and got exactly what we needed right when we needed it in an emergency. This is a GREAT company!!
Janae Warner
16:57 09 Aug 19
I run payroll for a company that has 5 different entities. Finding a payroll company that can handle our needs has been very difficult. Magellan is our 4th company we have tried. I won't say who the other companies were. But I can tell you that the experience we have had with Magellan has far surpassed anything we received at any of the other companies.While the transition hasn't been seamless. Any situation that has arised has been taken care of immediately! After training they assigned a payroll team to take care of our company. It is nice to know I have a team that I can get help from. I feel confident in this company. If you are looking for a payroll company look no further!!
Rebecca Thomas
21:00 08 Aug 19
Magellan has been great to work with! I would highly recommend them!
Maria Merino
21:16 07 Aug 19
Great company for payroll, if there is an issue they take care of it right away. Great customer service!! The website is easy to navigate and user friendly.
Habitat for Humanity of Southwest Utah
20:11 05 Aug 19
Friendly, quick and thorough customer service. Thank you Alfie and Mitch for your continual support!
Elvin Harward
19:55 05 Aug 19
Mitch and the rest of the team have been amazing! I always receive fast service and they have made payroll less stressful!
Stephanie Lake
18:08 30 Jul 19
I'm a small business owner with 1 employee. With any small business, you where many many hats but I'm glad that I don't need to handle payroll! Magellan made set-up so easy and quick, adding an employee only took 1 email to set up. They have been wonderful resending payroll summaries, changing payroll amounts due to business fluctuations and general questions I have. Highly recommend Magellan, team is awesome!
Crystal Clark
20:46 22 Jul 19
I do the payroll for the company I work with. We have been using Magellan HCM for about 3 months now; they have been really easy to work with. Set up was easy and painless. If there have been any changes or new people to add, they have been really fast at making the changes.I have even been a bit forgetful some pay periods and have not watched for the email to review the payroll for the period. Alfie has personally called me to make sure we got it in on time so everyone could get paid without any penalties. So grateful!
KayeLynn Van Wagenen
20:22 03 Jul 19
I have been working with Magellan for a couple of years now. They are always responsive and very helpful. In addition, I always get a response to my email within a few hours, NOT DAYS!! I recently worked with Chris on an issue involving payroll processing. He responded quickly and did exactly what needed to be done to fix my error. I can't recommend them highly enough.
Janilee Birch
19:48 25 Jun 19
Customer Service is the best. Always willing to take the time to work with any issues and the only issues have been on customer's end with the learning curve. Mitch is always friendly and available, and if not one of the other friendly staff is quick to help.
John Durling
20:23 20 Jun 19
These guys are great! Can’t wait for this years golf event. We’re coming to play this time...thanks for all you do for our company!
Stephanie admin
22:32 19 Jun 19
I am new to this system of payroll and so I have required a little hand holding at first. They have been willing to oblige my special needs and help me as many times as I need until I get it down. They are patient and super helpful! Highly recommend!
Billing Hawthorne
22:19 19 Jun 19
Very helpful with screenshots of how to do things correctly and got back to me quickly with my questions, appreciate the ease and connivence!
Mark Vasic
19:59 17 Jun 19
These guys are great. Have been with them for over 15 years.
Bonnie Feola
20:24 14 Jun 19
The Magellan HCM team is very timely and responsive whenever I have questions or issues with payroll. They are easy to work with and have been able to meet all the needs for our office.Great job!
Mary Lyn Ogletree
20:09 13 Jun 19
Alfie is always very helpful in keeping me on track using the system..the program is great and customer service is always outstanding!
Jacob Bigler
16:31 13 Jun 19
The payroll team is super helpful whenever we have questions or need special reports. Their response time is incredible!
Catelinn Xiao
19:39 12 Jun 19
Fast and responsive service, plus easy to use online service for pay stub and tax documents access. Highly recommended!
Heather Wilson
19:29 11 Jun 19
Our company has loved our experience working with Magellan. They made our transition smooth and have been extremely patient with all questions. Tasks that are requested are completed in a timely manner and we feel like we are a priority to them. Would highly recommend to companies of all sizes!
B Sharp
21:52 07 Jun 19
like most businesses Friday is pay day and could be a stressful day. Today we had a mishap with an employees paycheck. Emotions were high, I was already on edge and experiencing some anxiety. I did not look forward to calling Magellan, I thought they would just give me the run around. Delightfully I was blown away by the service I received primarily from Alfie. He took ownership of the call and saw it through til the end. He followed up with phone calls and emails. It was seriously such a smooth interaction I was in doubt. I called his supervisor to confirm he had done everything he promised and Wendy confirmed he did. Great job guys, I know it’s not always rainbows and butterfly’s when you’re dealing with people’s money. But you guys blew me away. Thank you and keep it up.
Cassie Larkin
20:57 07 Jun 19
I have always received the best customer service from Magellan. Wendi and Mike are my go-to contacts. They are so quick to respond and always super helpful!!
Carlo Moreno
18:59 07 Jun 19
Magellan answers emails and requests within 10-15 minutes. That is specific!
Lou Quismorio
23:41 06 Jun 19
I've been with Magellan for over 5 years. Very professional, prompt and courteous. Highly recommend. Very well trained staff.
Nick Brown
19:51 06 Jun 19
Great customer service and quick response time when I have a question
Beechwood
19:57 05 Jun 19
Great Company to work with. They have helped us with our Payroll and have been amazing!
Jana Dahl
15:00 05 Jun 19
Great company to work with. They are always available to answer any questions and help with any problems. Nice to work with a company that you feel like is part of your success. Mitch always goes above and beyond. I highly recommend them.
Claire @ NutriGold
15:32 04 Jun 19
Magellan is always so quick to respond with any questions that you have. Magellan makes my job a whole lot easier. Thank you!
Kim Duffy
23:50 03 Jun 19
The staff at Magellan are always friendly, efficient, timely and helpful. They've helped me out so many times, and go above and beyond what I ask! I highly recommend them...
Crystal May
17:30 17 May 19
We switched to Magellan about 6 months ago for my small business. We had some issues with out previous year and they took me on in November, fixed the errors for the previous year and had everything perfect by January 1st. Their customer services is AMAZING!! I honestly can't say enough about their willingness to help me . I would STRONGLY recommend them to anyone looking for a payroll and time management system!
Jason Caldwell
19:24 15 May 19
Magellan is super quick when I screw something to un-screw it. They have been responsive, helpful, pleasant and are extremely competent at what they do. Great service.
ShaNae Foster
15:03 24 Apr 19
Fast reaction time and excellent service!
Michael Sorensen
22:39 18 Apr 19
The software they use is a bit confusing, but they make up for it with rapid customer service. Happy with them.
Lisa Mignon
18:08 17 Apr 19
They have ALWAYS provided excellent customer service that is extremely fast and accurate!
Carrie Christensen
17:35 10 Apr 19
They’ve been very professional. Great customer service
Jake Muise
19:57 12 Mar 19
Great to work with and quick to respond to any issues are help!
Carmen Fletcher
20:46 13 Feb 19
Magellan has been very helpful and easy to reach! Thank you! Alfie Gallegos was so very nice and helpful!
Hannah Leonard
23:03 01 Feb 19
Very timely responses, very happy with them!
Tim Thurman
23:40 25 Jan 19
This company and especially Tricia really helped me out today. Thanks doesn't even cover my feelings at this time. Way above and beyond in customer care today.
Bruce McAllister
22:21 25 Jan 19
I have recently been working with Chris at Magellan. I am extremely impressed with his personal service and willingness to fix a sticky situation. I look forward to using Magellan services in the future.
Lisa Thurman
22:52 24 Jan 19
Magellan has saved my butt plenty of times when it comes to handling payroll and insurance. I don't know what I'd do without them.
Roma Atkin
23:36 23 Jan 19
Black tree has been doing our payroll and tax deposits for about 5 years. They are quick to respond with questions and making changes! We would highly recommend their services!
Stuart Martin
18:53 15 Jan 19
Magellan HCM is amazing. Most responsive staff I've ever worked with.
Rodriguez-Poston & Fackrell Mediation Services
18:56 04 Jan 19
Friendly, efficient, and great personalized service!!
T LAROSE
19:25 02 Jan 19
Magellan is a great payroll company. I have been using their service since 2011. Every time I need something fixed/deleted they complete the task in a timely manner.Sincerely,TheressaNautiques of Orlando
Erik Backlund
20:36 31 Dec 18
Magellan HCM is amazing. The staff is extremely responsive. Each of them have gone the extra mile to take care of our business needs. Thank you so much!!
Ricardo Janotti
18:51 28 Dec 18
Estamos trabalhando com Magellan mais de 2 anos, eles fazem um axcelente trabalho e estamos felizes por todo suporte que temos.
Jonathan Myres
21:12 27 Dec 18
Systems are easy to use and personnel are helpful and responsive. Would recommend.
Jackie Sotelo
19:56 20 Dec 18
Alfie has been so helpful and fast response
Amber Peck
18:31 17 Dec 18
Great customer service. Alfie has been wonderful to work with!! He is ALWAYS so helpful and patient.
Tim W
22:53 14 Dec 18
Great service, questions answered in timely fashion
Ashley Harmon
18:40 14 Dec 18
Super quick responses! And Alfie was super friendly and helpful!
Tammy Hilliker
21:28 13 Dec 18
I have worked with Alfie most recently on a couple of issues these last days. Very helpful and thorough, wanting to make sure everything I needed was done and working correctly. Everyone I have worked with from Magellan have always been very helpful
Barbara Frazier
05:41 13 Dec 18
thorough and sharp, I'd recommend them to everyone.
Kristi Collings
17:26 12 Dec 18
Response time to emails & phone calls is excellent, and the information received is informative. Love working with Magellan!
Armando Lino-Morales
16:25 12 Dec 18
The people that work here, is amazing. They help you with any situation on payroll to taxes. If you looking for a great pay roll company, hire this company Magellan.
Nick Brown
16:30 06 Dec 18
Fast, easy to use and extremely reliable. Highly recommend
Calista Greenmyer
18:22 05 Dec 18
Magellan HCM has been great to work with! Everyone that I have interacted with has been friendly, professional, and always willing to help in any way they can, and if it's something they aren't personally familiar with, they make sure to get you to the correct department/person that you need to talk to.
Matt Selph
01:00 04 Dec 18
They are sooo fast and easy to work with. They have been doing my payroll for about a year so far, with many to go.
Billy Martin
17:08 03 Dec 18
Fast, accurate service at a great price. What more could you ask for?
Ben Erickson
21:16 29 Nov 18
Wendy and everyone else have been super helpful with any questions/concerns we have had!
Gary Petersen
18:20 29 Nov 18
I have worked with Magellan for 10+ years. They have always been very helpful and responsive to our payroll and benefits needs.
Stacey Bolinder
16:51 29 Nov 18
Whatever we ask Wendi a question or to help us on something, it is done immediately and accurately. She is so pleasant and really knows her stuff.
Tami Searle
23:21 27 Nov 18
They have been great to work with. They always answer my questions in a timely manner
Alison Campbell
21:51 27 Nov 18
Wendy is happy to answer all my questions. She spent time today to help me figure out a report I need to do quarterly for the state. Thanks for all your help today Wendy.
Donny Durrant
22:46 26 Nov 18
My experience with Wendi and the entire staff at Magellan HCM has been fantastic. They are responsive and quick to help me with anything I need at any time. Definitely recommend!!
Kimberly Hartley
19:52 26 Nov 18
They have been great to work with and when I have a question they work really hard to answer it promptly. The costumer services is very patient when I don’t understand and willing to talk me through step by step
Debbie Righter
19:23 26 Nov 18
Alfie, and my previous payroll support team members, have been very helpful for the many years we have worked with them allowing us company to provide auto-pay to our employees.
Paul Garcia
16:38 20 Nov 18
The Magellan team is absolutely phenomenal! I couldn't ask for a better payroll team, Highly recommended!
Sarah Kelsey Ricketts
18:18 19 Nov 18
Great team - responsive, supportive, easy to work with.
Sarah Ricketts
18:17 19 Nov 18
Great team - responsive and supportive.
Frank Morin
04:32 19 Nov 18
Excellent customer service and great people to deal with. Every issue I've had, they've resolved quickly and efficiently. If you're not using Magellan for your company's payroll, what are you waiting for?
Nele Trepp
18:10 12 Nov 18
Best payroll company. Great service and staff
Karisa Smith
02:30 10 Nov 18
They always respond quickly. are incredibly helpful, and have made our experience a happy one.
Jay Beck
22:16 08 Nov 18
Magellan is very professional and super helpful to our business
Scott Bishop
20:23 08 Nov 18
Magellan staff are friendly and ready to help. They are efficient and great to work with.
Cori Olsen
17:36 08 Nov 18
Magellan is amazing to work with for all payroll needs. I have used them for a while now and have never had any problems or concerns. I highly recommend them!!
Stacy Wellner
23:24 07 Nov 18
So helpful with our payroll each month!
Jana Shaw
22:35 06 Nov 18
All staff members are efficient, helpful, and friendly!!! Best of the best!!!
Carlee Carroll
18:16 06 Nov 18
Magellan has been super great to work with! We are in the process of switching payroll systems and they have been super helpful during the transition. Always willing to help and answer any questions that arise!
ANDREW FELICIANO
19:37 05 Nov 18
I work for Benefits Consulting Group. Alfie Gallegos at Megallan HCM was very helpful in helping us to resolve and process our payroll. He was a pleasure to work with and took care of our issues right away! Thank you Alfie!!!
Angelo Amos
19:05 02 Nov 18
Magellan and their staff have been a great pleasure to work with. They have been excellent at training us on the new software platform, answering questions, and giving advice on handling the daily nuances that come along with managing employee data and processing payroll. Their software has streamlined our processes and has given us superior flexibility and manageability when it comes to our clients and employees. They are very prompt to respond and always have a courteous and well though out answer when we need something. I would highly recommend them to anyone looking for a new provider or partner when it comes to a complete HCM solution that is backed by an awesome staff. We have been working with them for a very long time and they have never let us down.
Alyson Wood
18:50 02 Nov 18
Mike and the staff at Magellan are the easy to work with! They always are professional and helpful!
Cody Steck
18:22 02 Nov 18
Magellan is always willing to help and their support is quick to respond!
Vivian Bezic
22:33 01 Nov 18
Wendi is incredibly helpful, responsive and always on it. She is always ready to help!
Jill Kearl
22:21 01 Nov 18
Magellan has been fantastic to work with. They are very prompt with response to any questions. Very through and efficient.
jori blackhurst
20:42 31 Oct 18
Magellan has been very quick with responding to issues and helping with any guiding through the system that we have needed. Thank you!
Shelly Mitchell
17:45 30 Oct 18
So many dedicated employees at Magellan to help with what feels like a mountain of problem. So many to list: Wendi, Mike, Chris, Gordon to name just a few. Thank you so much for all your hard work to us. Great customer service!
Erin Iversen
23:10 29 Oct 18
Magellan has been BEYOND helpful. They have been upfront and truthful about their services from the beginning. I could not have asked for a more AFFORDABLE and customer focused payroll company. The level of customer service is superb. To top it off, I have never seen better customized reporting!! I would recommend them to anyone!
Andrew Goldenberg
21:32 29 Oct 18
Wendi's attention to detail and her exemplary customer service make dealing with payroll a breeze!
Jodie Lee
20:08 29 Oct 18
BEST STAFF! So quick to respond! I am blown away by their customer service. Alphie is fantastic!
Leslie Moss
21:03 26 Oct 18
The payroll services are great with low fees. Their web portal is easy to navigate and the customer service is wonderful.
L&M Auto Center
20:44 26 Oct 18
We have been with Magellan for many years. We call and it is a done deal. The staff is amazing. Thank you Chris, Wendi, Alfi, and all.
Tyler Johnson
20:36 26 Oct 18
I love Magellan. Great company to work with!
Veronica Olivan
20:35 26 Oct 18
Best service ever. Highly recommended!!
Troy van Belle
00:24 26 Oct 18
All my payroll has been done perfectly. These guys are great!
Brittany Hunter
18:59 25 Oct 18
Magellan has great customer service. Alfie Gallegos always provides that to us.
Jose Luis Moguel
18:38 25 Oct 18
Muy buena atención muchas gracias
John Boland
17:49 25 Oct 18
We had a fairly significant and time-sensitive payroll update to accomplish. Magellan HCM responded quickly and accurately. Wendi Beatty helped us through the process and followed-up expertly. Thank you! John Boland, CEO, Petrichor Networks
Lisa San
19:22 24 Oct 18
I own a small company. I have been with Magellan for several years and had nothing but positive experiences. They are extremely gracious, professional and efficient. They always respond quickly to my emails. I highly recommend them.
Bob Ogletree
19:03 24 Oct 18
I am impressed with the prompt feedback that Magellan HCM has provided to questions on our account. In particular Alfie Gallegos has been extremely quick and helpful in addressing my questionsBob OgletreePresident RS Marlin Inc.
Stephanie Curiel
22:44 23 Oct 18
Great customer service. I was assisted quickly and my issue was resolved in no time!
judy mannina
21:50 23 Oct 18
Wendy and the staff at Magellan have been wonderful with our office set up. Quick to return calls and emails and have handled all our questions with top notch customer service and support. I felt confident moving forward with their payroll services and highly recommend them.
don tirado
19:32 23 Oct 18
Magellan HCM has been a pleasure to work with. Their service is second to none. We have nothing but good things to say about their entire staff. keep up the excellent work. Don
Autumn Rock
18:31 23 Oct 18
This company has been great to work with from the start. They have great customer service, especially Wendi who was very helpful during a recent matter. I appreciate that when issues do arise they are very on top of things and get everything taken care of right away. They are also very helpful in teaching me how to do new things and use their services more effectively.
Carollyn Larsen Scott
18:27 23 Oct 18
I highly recommend Magellan, HCM. The processing people I work with have been so accommodating, extremely knowledgeable, and took any problem I had and ran with it until it was solved. Thank you Magellan, I give you 5 stars.
Clinica Del Sol
14:47 20 Oct 18
They are always ready to help me. This is a "one stop shop" when it comes to Payroll. I love their service. I definitely recommend them.
Trudie Dymock
19:58 19 Oct 18
I want to thank Wendi, for the great customer service I received! There were a few questions and challenges I was having and she handled them promptly, professionally and kindly. Thanks to this great staff that took such good care of me.
Cassidy Tuttle
23:19 18 Oct 18
I love not having to stress about payroll! Magellan makes it so easy and they are quick to answer and help with any questions I have.
Heather Farmer
19:46 17 Oct 18
We have had excellent service from Magellan. Their staff is knowledgable, helpful and responsive. They have gone out of their way to make things easier on our small business and provided top service.
Brandon Dora
15:33 17 Oct 18
We have just started with Magellan and it has been a great experience. Extremely helpful! Everything is handled professionally and quickly. They go above and beyond to make sure you are happy.
Crystil Williams
20:49 16 Oct 18
Magellan staff is awesome! They have been so helpful with all my questions and concerns. They have made my new job so much easier! They have also been very patient with training me on their software. I would recommend this company to any business out there needing a good support system with payroll and HR needs.
Brian Richards
15:07 16 Oct 18
Staff is awesome and always attentive to our questions and needs.
Laurie Peach
20:07 15 Oct 18
We use them for payroll processing and I've been happy with the outcome and the customer service.
Emily
23:23 12 Oct 18
We use Magellan for my husbands business payroll processing. They have great customer service and are quick to respond to any needs we have within a timely manner. Everyone that we have worked with their has been very professional and easy to work with.
Sonia Zorn
02:39 11 Oct 18
I meant to write this review a couple of months ago. My company had worked with Magellan for almost 10 years and recently had to terminate our service because we became a new company that uses a different set of vendors. We used them for payroll and the customer service we received was FANTASTIC. Chris Mayhew was my point of contact for the last couple of years and he is a STAR. He is extremely professional, and highly intelligent. He knew the programming inside and out and was always available to take my call or respond to my emails whenever I had any questions. He genuinely made me feel like we were a valuable client to him. I always felt supported and confident with the guidance I received from both him and his team. I have missed working with them. They are a pleasure to work with and hope we can use them again. I would highly recommend Magellan!
Lou Quismorio
18:54 09 Oct 18
Excellent Service. Quick response. Great Value. Highly Recommend.
Ryan Tuttle
15:45 08 Oct 18
Very easy to work with, always helpful with what I need. Keep up the great work!
Brian Sorensen
17:07 05 Oct 18
Great people to work with! Very helpful, and offer great training to make sure you fully understand the product/process.
Tyler Babb
16:55 04 Oct 18
Magellan has provided many of our businesses services over the years. Their customer service is the reason we continue to do business with them. We recommend Magellan often to other companies and look forward to our continued relationship
Erin Family Dental
19:46 03 Oct 18
Wendi was our superhero today as she solved several of our "technical issues" in regards to payroll. She was professional, and although we deserved some laughter over our plight, she was thorough and helpful (never condescending) . Talk about multi-tasking expert! Thank you to Wendi for being such a great communicator! We will gladly recommend you!
Eddie Robinson
15:42 28 Sep 18
Great customer service. Reliable and helpful. Won't go anywhere else!
Olivia Powell
18:42 27 Sep 18
Kira and Kristina have given me AWESOME customer service. Today Kristina was helping me right down to the wire with issues I was having before the payroll cutoff time. They're very responsive and great to work with.
Olivia Powell
18:41 27 Sep 18
Kira and Kristina have given me AWESOME customer service. Today Kristina was helping me right down to the wire with issues I was having before the payroll cutoff time. Thank you so much Magellan!
Matt Kearney
17:02 27 Sep 18
Been using Magellan for a little over 6 months now and it's been a great experience. Very easy to use and great customer support.
Amber Gunter
04:42 27 Sep 18
Great team to work with! We have used Magellan to do our Payroll Processing for a couple of years now. I needed to gather some payroll information from our reports. They were extremely helpful and efficient in getting the information to me.
Roy Santo
21:21 25 Sep 18
I never have to wait. I could not be more happy with the service!
Debbie Hail
21:41 24 Sep 18
Highly recommend this company and their staff! Any problem I have they are on it immediately! Very friendly, patient and knowledgeable. 5 stars!!
bookkeeping account
19:21 24 Sep 18
They are very helpful with any problem or question I have.
Laurie Campbell
17:27 24 Sep 18
The customer service at Magellan is excellent. I always get an almost immediate response and if I can't reach my representative, someone else has responded to my needs. I find the system easy to use as well.
Jeff Babcock
21:25 21 Sep 18
Great service! Responsive and very supportive!
Kelly Theoret
20:22 20 Sep 18
Very friendly staff. Always willing to help and does that in a timely manner.
Brandie Martinez
19:00 20 Sep 18
The staff is easy to work with and very helpful.
D. Scott Cunningham
15:42 20 Sep 18
Customer service is excellent and on point. I missed my payroll cutoff for this pay period but I messaged Chris and within minutes, not hours, he had put it through so everything processed on time. Thank you Chris!!
Mark Hower
15:11 20 Sep 18
Great company. There have been several times that I've been in a time crunch and needed to make sure payment went out on time and they've always come through. Highly recommend!
JaSha Kirby
15:53 19 Sep 18
We have been pleased with Magellan. Thank you Chris, Stormy, Kristina, and Michelle.
Rex Galbraith
14:49 17 Sep 18
We had some some unique and customized needs for my son and they stepped up. I'm appreciative to the leadership and those who worked with me regularly until we got the coverage we needed. Up to this point I've been very happy with the outcome and the customer service.
Rex Galbraith
14:47 17 Sep 18
We had some some unique and customized needs for my son and they stepped up. I'm appreciative to the leadership and those who worked with me regularly until we got the coverage we needed. Up to this point I've been very happy with the outcome and the customer service.
Mitch Graves
01:33 12 Sep 18
These guys are great! Very efficient and they do great work!
Sheila Morrison
03:53 11 Sep 18
We love this company.....I have a small business and they have been willing to work with us with only a few staff.
Char Jensen
22:45 06 Sep 18
Very helpful, knowledgeable and friendly staff! Quick to respond and always ready to help.
Char Jensen
22:42 06 Sep 18
We have used Magellan for over 3 years. Our payroll has more than doubled since we started and Magellan has everything we need to keep up with our growing company. And as we use more of the payroll features available in their system, they are very friendly, helpful and patient while helping me to learn a new area of the system. We use Magellan for Payroll, Payroll taxes and as a broker for our Health Insurance. No matter how many times I ask for help, Magellan's staff is very cordial and helpful. If my payroll specialist isn't available, I will hear back from another specialist. 5+++ on customer service.
BettyJo Noe
19:43 31 Aug 18
In our fast paced company that is like a lot of other companies, growing quickly, it's a breathe of fresh air to have such awesome customer service! They are always very quick to respond and help, whether it be writing reports, an IT situation or just a simple question. They are very knowledge & helpful. Always a pleasure dealing with them.
Nathan Miller
17:03 31 Aug 18
The Magellan team are fantastic people to work with. They know what they are doing and are always so helpful. I recommend them to everyone I know.
Brad Fry
19:51 30 Aug 18
We have been using Magellan’s payroll services for about a year and a half and I have been impressed with their support. They have always been quick to respond to questions or concerns to make our payroll run smooth.
Karee Andrade
15:29 30 Aug 18
I came into this job with no prior working knowledge of Magellan, and they have made the learning process really easy! I especially love when my tickets are assigned to the manager, Chris. He is always very quick and thorough in his responses to me. I tend to ask multiple questions, and he makes sure they are all answered.
Dave Frandsen
22:23 29 Aug 18
We at Low VA Rates have been working with Magellan HCM for the past few years. We use them for Payroll processing and Payroll Taxes in multiple states. They also broker our Insurance--Workers Comp, Health, etc. They are great to work with, very responsive and have saved us money. Great company!
Dave Frandsen
22:22 29 Aug 18
We at Low VA Rates have been working with Magellan HCM for the past few years. We use them for Payroll processing and Payroll Taxes in multiple states. They also broker our Insurance--Workers Comp, Health, etc. They are great to work with, very responsive and have saved us money. Great company!
Susan Gantner
17:08 29 Aug 18
I have had the pleasure of working with Chaylene Hatch on billing issues in which Medicare has mistakenly billed my insurance carrier Select Med for my husband. She has been extremely helpful in resolving this issue. I truly appreciate her professionalism. Thank you so much Chaylene for your help!!!
Cindy Hansen
15:34 29 Aug 18
Has everything we need to run a smooth HR and payroll operation.
Karyl Montgomery
15:38 28 Aug 18
I have been using Magellan for over 10 years for our school’s payroll and benefits. They are very professional and if a problem arises they are quick to take care of it. If my employees have issues with a benefit they work with that employee to get whatever the issue is resolved. They are the best I have worked with other companies through some of my other jobs and do not get the professionalism or the help that I have received from Magellan.
Karyl Montgomery
15:37 28 Aug 18
I have been using Magellan for over 10 years for our school’s payroll and benefits. They are very professional and if a problem arises they are quick to take care of it. If my employees have issues with a benefit they work with that employee to get whatever the issue is resolved. They are the best I have worked with other companies through some of my other jobs and do not get the professionalism or the help that I have received from Magellan.
Sarah Jane Richard
14:22 28 Aug 18
I have had the opportunity to work with Magellan for the past few years. They are great advocates for their clients. I would highly recommend them.
Sarah Jane Richard
14:17 28 Aug 18
I have been lucky to work with Magellan for a couple of years. They are great to work with and are fantastic advocates for their clients. I would highly recommend them.
Valerie Sachs
00:44 28 Aug 18
I have been using Magellan for my payroll for several years. I have loved working with them. They are great at handling all my questions and any issues that arise. I would highly recommend them!!!
Alexis E. Fackrell
22:14 27 Aug 18
We greatly appreciate Magellan and their time and dedication that they put towards helping us create a successful business!
Alexis Fackrell
22:13 27 Aug 18
Always great to work with and they are always looking for ways to help our business run smoothly and efficiently!
Aimee Clement Baarz
22:00 27 Aug 18
Their staff is friendly and they are efficient in getting you a response. They will allow you to ask as many questions as needed. They always go the extra mile and are fantastic to work with. If you are looking for a firm, check them out.
Sam Urie
21:15 27 Aug 18
I have been really pleased with Magellan's customer service. They allow me to focus on our core business and I have really enjoyed their service with payroll, health insurance, worker's comp and other lines of insurance, and HRIS. Everyone I've met at the company has been great to work with. Our employees actually look forward to benefits meetings because they make it fun. Switching was painless, and will be more painless every time I don't have to do another worker's comp audit! No more revised invoices and sending in more money, just pay as you go. I'd recommend Magellan to anyone looking to upgrade their experience.
SamandShea Urie
21:10 27 Aug 18
I have been really pleased with Magellan's customer service. They allow me to focus on our core business and I have really enjoyed their service with payroll, health insurance, worker's comp and other lines of insurance, and HRIS. Everyone I've met at the company has been great to work with.
Monica Nielsen
16:58 27 Aug 18
Great company. Wonderful friendly and knowledgeable staff
Tammy Balzer Bystrak
15:19 27 Aug 18
Wonderful staff!! They are always there to help with any problems/questions. Thanks Chris and Stormy!!
Danny McGirr
19:13 24 Aug 18
Been working with Magellan for over 8 yrs now. They're ALWAYS willing to go the extra mile, and have been nothing but fantastic to work with! Definitely check them out!
Greg Crockett
17:14 24 Aug 18
I've used several payroll services in the past, but let me tell you that Magellan is awesome. Any time I have a question or issue, no matter the size, I can email or call them and get my problem resolved super fast.
Megan Jensen
16:40 24 Aug 18
Magellan is awesome and is always willing to help out with any request you give them.
Claire Black
16:26 23 Aug 18
Their staff is super friendly! They are always so quick to respond to all my questions!
